Precious Paw Prints Jewelry
"Keeping the prints that touch you so deeply,
close to your heart"
FAQ
Below are some common questions asked with accompanying answers below each question. If you don't see what you are looking for feel free to contact us and we will do our best to answer your question!
What kinds of animals do you/can you work with?
-We work with all kinds of animals! If you can get an image from a paw, claw or other print we can use it. Thus far we have done cats, dogs, birds, guinea pigs, pigs and goats.
How does the paw printing kit work?
-The non toxic, inkless stamping kit combines sensitized paper with a card or towelette applicator that is treated with non-toxic pet safe clear developing solution that when used together creates detailed prints! All you have to do is wipe your pet's paw or claw and firmly press it onto the special paper.
How to Paw Print your Pet
The Precious Paw Printing Kit is a simple and easy way to capture your pet’s paw, claw or hoof print. Non-toxic and unless, this system is as easy as 1…2…3!
1. WIPE!
Replace the Precious Printing paper (the blank side of instruction paper) on a hard surface and wipe the pad of your pet’s paw with the Precious Printing wipe.
2. PRESS!
Firmly press the paw onto the blank side of the instruction paper and lift quickly to avoid smudging
3. SEND!
Return your paw print image(s) either via snail mail or scan/taking a picture and emailing it
222 Heatherwood Drive Ephrata PA 17522
How does pricing work?
-Our process is extremely customizable so on our website we have broken down all the products that go into a making your custom piece (paw printing kit, stamp, medallion and chains etc). Our ala Carte style allows you to choose what you want and need and purchase. All medallions have drop down menus that allow you to choose your chosen chain length while finished pieces such as lockets, custom pieces and bracelets are priced with the full package (kits, stamp, piece and chain).
*All pieces at least INCLUDES the price of the product plus a stamp.
*They DO NOT include chain, color/texture inlays, birthstones (unless noted or chosen in the drop down menu) shipping or tax.
Please read the details of each piece for what is included in the price.
How does payment work?
-Precious Paw Prints Jewelry accepts check, cash, and PayPal at the moment. Unfortunately we do not have a payment system set up within our website quite yet. Once an order is placed and a paw print or image is approved payment will be requested.
What are shipping costs?
-Standard shipping for most products is $6 within the United States. We do ship internationally but shipping will be calculated on a case by case basis. If your return package includes castings or additional items that we used to make your piece shipping may be calculated differently as well.
What is the return policy?
-All of Precious Paw Prints Jewelry pieces are made with quality materials and is given individualized attention in an effort to make the most perfect gift for you. Keep in mind that there are several opportunities to approve the images and paw prints used. If for any reason you are dissatisfied with the product you will receive a refund outside of the cost of materials and time put into the product. You are responsible for the return shipping of the product to Precious Paw Prints Jewelry. This transaction must occur no later than 7 days after receiving the item.
Why do I need to add my email, phone number, address and whether I accept texting to my order form?
-Precious Paw Prints Jewelry wants you to be as involved in the process of making your piece as personal as possible. In addition we offer several opportunities for approval of your piece. We need to be able to contact you if we have questions or if there is a problem with a form of messaging we use. This not only keeps you in the loop but also keeps the process in a progressive flow.
How do I find out the progress of my pieces?
-Although you may email at any point, the easiest way to "like" and "follow" Precious Paw Prints Jewelry on facebook. Pictures, news and statuses are updates daily with pieces I progress and when stamps have arrived
How does the sizing work?
-All pictures on the website are display pieces and other customer's pets. Each piece is custom and unique so each piece will be slightly different in diemensions due to individual paw print characteristics but the listed size is an approximate size which includes the print and it's surrounding metal. The standard thickness for each piece is 1.25 millimeters except earrings and phrames. If you would like a custom thickness please specify.
How long does it take for my piece to be made?
times varies with complexitiy but an estimate will be given at time of purchase. Time estimates generally includes a buffer period and may be completed in less time. Personal deadlines are welcome and taken into account. Typical timelines include:
-4-6 weeks on average for standard pieces (ie Charms, Medallions, Military Style Dog Tags etc.)
-8-10 weeks on average for custom pendents
-12 weeks on average for etched pieces
-6 months for keepsake lockets
Why does it take so long?
- It is important to remember that a single artist is making your piece. The qualities of this piece are personalized and custom as well as homemade so beside the stamp nothing is factory made or streamlined in a manufactured kind of sense.
Pieces are made in an organized order based on who has shown interest first and thus take priority over other pieces. If a deadline is included in a piece that is of course factored in as well.
After editing your print, I must receive approval from you to send the stamp out therefore up to this point, is dependent on the owner. In times after shows or other big events I try to send out prints to the stamp company in batches of at least five. When it comes to the stamps, Precious Paw Prints Jewelry helps support The Cerebral Palsy Group of San Diego. Because Precious Paw Prints is located in Pennsylvania it takes at least a week for stamps to be sent to us but keep in mind that the stamp company is also a business and does get backed up once in awhile with other orders.
Once I receive the stamp I am able to continue with the process. The quick part is cutting paw printing, sanding and inscribing the piece.
Firing the piece is the second longest process. Time in the kiln depends on the metal. Even though for example copper needs to fire for 3-3.5 hours a ramping up and cooling down period could be another 1-2 hours in addition to the firing time.
After firing, the piece must be scrubbed to remove oxidation and other left over particles. Following that the piece must be tumbled to get a basic shine. Then it must be polished with a dremal to take out any small scratches and be as shiny and perfect as possible.
This is the basic process for all medallion pieces. I set a standard 4-6 week for a single piece but please keep in mind when I have more than 1-4 pieces, this process could take longer due to the stamp, firing and polishing time. From start to finish the process could take some time. Unfortunately, unseen things happen like a piece breaks, an etch doesn't come out right or a piece warps during firing. However due to my involvement in this process I keep you constantly updated through out the process via email or other communication method of your choice. My dedication to customization and homemade perfection is important to me and your experience with Precious Paw Prints Jewelry. I hope that this little article will help you appreciate and further understand the process of how Precious Paw Prints Jewelry creates your piece.
